Do you want a travel system that is high-quality, durable, safe, multi-functional and doesn’t cost a fortune? I’ve got something just for you: Evenflo Pivot Modular Travel System. Find out why this stroller is so awesome and loved by so many parents!
When I saw this stroller for the first time and I found out it costs less than $300 I was really excited and I knew I had to try it! I wanted to check if it only looks so awesome or if it’s high-quality and multi-tasking as well.
Recently this stroller gets more and more popular and many parents are thinking about buying it. I decided to test it and review in details to answer the question: Is Evenflo Pivot Modular Travel System worth buying?
This article contains affiliate links.
Psst! Did you know that there is a new version of this stroller that expands to a double mode? Here’s my sneak peak on the brand new Evenflo Pivot Xpand Modular!
Evenflo Pivot Modular Travel System Review
This is a 3-in-1 stroller that really grows with the baby. This travel system will definitely serve you for few years – from infancy till toddlerhood.
What’s included in the set?
| Evenflo Pivot Modular Travel System comes with:
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Seating options
Evenflo Pivot Modular Travel System offers six different seating modes. Parents can push it with an infant car seat or toddler seat, or convert the toddler seat to bassinet. In each seating option baby can ride facing parent or the World. Check out the picture below – each part of this stroller looks so elegant and stylish!
SafeMax Infant Car Seat
Let’s start with the option for newborn baby – infant car seat. SafeMax Infant Car Seat is suitable for babies from 4 to 35 lbs. When we install it in the car in the SafeZone Base it is rear-facing.
The base absorbs and dissipate energy during a crash through anti-rebound bar. This anti-rebound bar is awesome safety feature, because it also prevents forward motion in the event of a collisions. Huge advantage!
This car seat has passed many safety tests above norms and standards!
It’s easy to install the car seat into the base in the car. And just by one click parents can remove the car seat from the base and transfer it to the stroller frame.
If you want to stroll with the infant car seat you just simply snap it in the frame, front or rear facing. You don’t need any adapter which is really convenient and useful because you can quickly switch between car and stroller without waking the baby. It’s a handy feature when you have to run some quick errands in the city or go to the store.
SafeMax Infant Car Seat has full canopy and there is an additional cushion for head and back support. It increases infant’s comfort and provides more safety ride. This newborn insert can be removed as the baby gets older.
The car seat is nicely padded with soft fabric which is proper for newborn’s delicate skin. The harness straps can be adjusted by rethreading, as the baby grows.
This infant car seat is also very lightweight (about 8 lbs) so parents can easily carry it by holding an ergonomic handle. Even when we add baby’s weight, it’s super easy to lift.
SafeMax Infant Car Seat can be also bought separately. You can find more information about SafeMax here.
Carriage mode
For longer walks we can turn this stroller into carriage mode. You’re probably wondering how to do it, since there is no additional piece of gear like a bassinet in the set. Well, the toddler seat can be easily converted to a bassinet within few second.
| If you have the seat removed from the frame, you just need to flip it over and there is a buckle on the bottom which you need to unfasten. Then pull out the strap that is hanging on the back of the seat to recline it fully. Then just click the seat into the frame, recline it all the way down and voila, you have a stroller with bassinet. 🙂 You can also do this while the seat is attached to the frame. |
In the carriage mode canopy covers most of the baby. I think bassinet is the best way to stroll with newborns and infants who don’t have head and neck control yet.I love that the seat features fully recline and can be converted to carriage. It’s 2-in-1 which means we can save space in house, because there is less baby gear to store.
This bassinet can be used only when it’s attached to the stroller, because if we take it off it will collapse. So we can’t use it for sleeping in the house, unless it’s snapped into the frame.
Toddler mode
When the baby can sit unassisted and has neck and head control, you can start using the toddler seat without converting it to carriage. The seat is very easy to lift and recline. In the toddler mode there are two different ways to adjust the seat position: lower or lift the whole seat or just recline the back rest by using a strap.
In this mode the seat can also go all the way down so your toddler can comfortably nap during strolling. Fully recline is also very useful for changing a diaper.
This seat is equipped with very convenient belly bar which your child can hold on to or you can use it as a handle. There is also removable child tray that clicks into the bumper bar. You can put there some snack and a sippy cup for your little one. The belly bar and child tray can be easily removed just by clicking two buttons. Bumper bar doesn’t swing away but removing it is a piece of cake.
It’s a big advantage that a child tray is included, because it is very rare that this accessory comes with the stroller.
What I also like is that the footrest has rubberised fabric which can be cleaned seamlessly. Sometimes the child sits in the stroller with wet shoes or shoes covered with mud, but we don’t have to worry that the material will be destroyed. We can easily clean it with wet cloth.
There is an adjustable 5-point harness to secure the baby during riding. Moreover, the seat is reversible. The baby can ride facing the World and watch the surroundings but we don’t have to worry about not seeing the baby, thanks to good-sized peek-a-boo window in the canopy.
Toddler seat is suitable up to 50 lbs, it fits 2 – 2.5-year-old baby comfortably. From the bottom of the seat to the canopy there is 23”, the seat is 12” wide.
Nowadays many parents buy travel systems as a primary stroller. No wonder! When you buy a stroller and matching infant car seat – like Evenflo Travel System, you don’t have to worry about adapters and of course the price is often more affordable.
I am a big fan of travel systems, because thanks to them parents can have a stroller that will serve them from day one till their baby can walk and doesn’t want to ride in a stroller anymore.
Besides, when you buy a travel system you have less baby gear to store and less baby gear means saved space at home and saved money! And as we all know new parents’ budget is often pretty tight when we consider how much baby products they need to purchase for their new baby. No wonder this comfy, safe and cheap travel system from Evenflo is so popular!
Here you can check current discounts on Evenflo Travel System
Canopy
Evenflo Pivot Modular Travel System features large, 3-panel canopy that provides full coverage from sun rays. Your little one can lie or sit comfortably and enjoy summer strolls.
There is also good-sized mesh peek-a-boo window which gives extra air-flow. It’s easy to see through the fabric. There is no Velcro or magnetic closure, the fabric just lies and covers the peek-a-boo window. It’s actually great because it’s silent and you can spy on your little one without waking him/her.
Thanks to this large canopy with proper ventilation your baby is protected from sunburns and overheating at the same time.
Wheels
This stroller has two bigger rear wheels and two smaller front ones with Cruiser Tires. Thanks to them you can push the stroller effortlessly while your baby is having a smooth ride. And you don’t have to worry about having flat tire! Front wheels swivel and you can’t lock them, that’s why this stroller is not all-terrain.
Remember that it is not a jogging stroller and the wheels are not suitable for harsher terrain. However Evenflo Pivot Modular glides smoothly over most of the surfaces in the city: uneven sidewalks, streets, gravel park paths. This is awesome urban stroller
Brakes
This stroller has double action brakes, places next to the rear wheels. We have to lock each wheel independently. It’s not too much of a hustle, however I’d wish there was a single action brake.
What’s the most important, the brakes are easy to press and lift, even while wearing high heels or sandals.
Handlebar
Evenflo Pivot has ergonomic handlebar with fixed height at 40” from the ground. I’m rather short person and pushing this stroller is very convenient for me.
The stroller has excellent shape and construction. Thanks to it my hubby who is over 6 feet tall also didn’t have any problems with pushing the stroller and what’s the most important he wasn’t kicking the back of the stroller (which is a common issue when the handlebar is not adjustable). However, for very tall parents (like 6’4” and higher) the handlebar may be to short.
Storage basket
Evenflo Pivot Modular Travel System offers plenty of storage space thanks to large basket under the seat. It can accommodate our essentials and all of the necessary baby gear. I could easily fit there my bag and a large diaper bag!
This stroller works fantastic for going to the mall and day trips. The basket is easily accessible from the back and front.
Folding and size
Evenflo Pivot Modular Stroller weighs only 20 lbs which is really nice for a full-sized stroller.
We can quickly and easily fold it, it takes about 5 seconds. The are two levers on both sides of the handlebar, we need to lift them and stroller folds down. And there’s no need to bend over! Great for parents with back problems.
After folding we can lock the stroller by pressing a button and then the stroller will stand on its own and remain closed. It has very slim profile which make it easy to storage in a closet and transport even in a small car trunk.
The only thing that can be irritating is that to unfold the stroller we have to use both hands. But it’s pretty common in most of the stroller so it’s not such a big disadvantage. 🙂
Assembly
I’m pretty sure this was the easiest setup of all strollers I have tested. I was like “wow, that was a piece of cake”. It took me only few minutes to attach the wheels, handlebar and the seat and I was ready for a walk with my baby. Everything was very intuitive and simple.
Accessories included
This travel system comes with few accessories. There’s removable child tray which can be snapped in the belly bar. There’s also a parent cup holder included in the set which clicks onto the side of the frame. Both accessories are easy to install and remove.
When I recently checked on Amazon there was huge discount on Pivot Travel System and its price was even lower. Here you can check if the sale is still on.
Pros & Cons
Color versions
There are five different color versions: Casual Grey, Sandstone, Aspen Skies, Manchester Tan, Rockland. You can find more information about currently available colors here.
Evenflo Pivot Modular Travel System Specification
| Stroller | Data |
|---|---|
| Stroller Type | Travel System |
| Stroller Weight | 20 lbs (frame + regular seat) |
| Weight Limit | Infant car seat: 35 lbs, regular seat: 50 lbs |
| Handlebar Height | 40" |
Video
What other parents think
I always check other parents reviews before buying anything for my kids, to be sure it meets my needs. And every time I’m checking the Evenflo Travel System on Amazon it is more and more popular! At the moment I’m writing this, it has over 60 reviews (and almost only positive ones!).
Parents praise it for lightweight and sturdy construction, sleek look of a high-end stroller, easy assembling, safety features, smooth maneuverability and reasonable price. Parents also like how easy is the seat to recline. Some parents mention that this stroller may be hard to push because the front wheels sometimes get stuck.
Read more reviews written by other parents and find out what they think about this travel system.
Evenflo Pivot Modular Travel System – Review Conclusion
Keep in mind
This is not an all-terrain stroller, although it handles many types of surfaces, it works best in the city: on pavements, asphalt and even gravel routes.
Why You Will Love This Travel System
| There are so many reasons I can recommend this stroller for. It’s light, safe, provides comfy ride and works great for active and busy parents. It’s not heavy and bulky, but still very sturdy. If you are looking for a versatile and light travel system, you’re in the right place. 🙂 Thanks to convertible seat that transforms into bassinet, you have two seating options but only one piece of gear to store! This stroller offers so many features like a high-end products and comes with extra accessories. You probably might think it has to cost a fortune, but the price is really pocket-friendly. For a price under $300 we get a really awesome baby travel system for everyday use and some great accessories for more convenient usage. My rate: |
Do you like Evenflo Pivot Modular Travel System? Before you buy it, check other parents reviews here and make sure this stroller suits your style.
All pictures belong to Evenflo. Source: https://www.evenflo.com
| Your trust is really important to me: This post contains affiliate links. If you choose to buy something using these links, I receive a small commission, at no extra cost to you. Your support helps me run this blog. Thank you so much 🖤 Zooey |
Hello Moms! I am Zooey. I am a wife and a mother of three amazing kids: almost 5-year-old Haley and 2-year-old twins Jesse and Matthew. I am a jogger, cooker and blogger.If you have a question or a comment, do not hesitate to write to me! 🙂
so my names jenna ihave 2 kids so wth my oldest amin i used the evenflo pivot modular travel system so he was born in august fo 2018 so i was born in june of 2001 so i was onky 17 when he was born so i used thsi travel system amost everyday i think i paid $320 i got it from target i went to the store and bought it so i only used the carseat for 13 months but thats still cool but i used the toddler sest mode for 3 years and so then with harlow who was born in september of 2021 i used the doona so i paid $550 for it so she used it fro 16 months so i irderd it from doona USA so i got the blush pink so withthe pivot i got the desert tan so i used the doona alot so i was out on the road almist everyday with amin and harlwo both
I bought this stroller, I was wondering When do I remove the newborn padding from the car seat? I can’t find what it says about it in the manual.
Hi! This is a super helpful review, thank you! I know that the wheels are not all terrain, but we live in an area with dirt roads and I was curious if there is an ability to change out the wheels or upgrade them to all terrain wheels? Do you happen to know if this is a thing?
Hi Lauren! Unfortunately you can’t upgrade Pivot wheels, Evenflo doesn’t offer all-terrain wheels for this stroller:(
You may want to check out other stroller with all-terrain wheels called Evenflo Folio3.
Is the tires plastic on this stroller?
The tires are made from EVA foam.
How do you put the carseat on the stroller frame I can’t figure it out for the life of me please help
it should click right in very easily
check these videos, maybe they will help you:
https://youtu.be/BPsAODTKYf0?t=719
https://youtu.be/BVJzhJwqubQ?t=434
Can you remove the cloth from the toddler/bassinet to wash in the washer? Same with the basket from below?
Hi there,
Can you attach the car seat onto the frame with the toddler seat still attached? Not for the purpose of holding 2 children but for the purpose of traveling through an airport?
Thanks!
Hi Brittany! Unfortunately no, you can’t attach infant car seat onto the toddler seat – you can only have one of them attached to the frame.
Hello there.
I’m wondering if the seat cover is detachable in order to machine wash it.
Hi Krystal,
I wrote about it earlier in other comment – unfortunately the seat fabric is not removable.
As per Evenflo instructions: Clean minor spills and stains on cloth with cold water and mild soap. Air dry.
I am wondering if it’s time to take out the infant insert? I tried and he still seemed like he had too much wiggle room, but I’m wondering if his head is supposed to have the comfort pads at all times? His head is above the infant insert about half way but there’s more side padding at the top but he’s barley tall enough to reach that. He is a little squished with the infant insert, he is about 12 1/2 pounds and 25 inches, 4 months old on December 21st. Just want to keep my baby boy safe. Thank you!!
Is this car seat NHTSA approved? and where could I confirm this because NHTSA as not this specific car seat on their website of approved strollers.
Thanks!
Ilse
Hi! I think it is NHTSA approved, I found it on their website: https://www.nhtsa.gov/car-seat/Evenflo/SafeMax%252520Infant%252520Seat/122964
The infant car seat that this travel system includes is Evenflo SafeMax (Pivot Modular is the name of the stroller).
The travel sistem can be converted in a doble stroller with adapters or do I strictly have to have the spand version??
Hey Mariana,
This is only a single stroller, it doesn’t expand. If you want single-to-double stroller you need to get the Pivot Xpand model.
I have this system and love it! My baby is 3.5 weeks old and getting close to 9 pounds. I feel like he looks so squished in the infant insert in the carseat and he is starting to act like he is uncomfortable in it, but without the insert I feel like he is too small still and I’m worried his head will flop side to side. Is there a weight limit to the infant insert? I can’t find any info on this so I’d love your input! I feel like a head pillow would be the perfect solution but I know those aren’t considered safe!
Hi Emilee!
It’s hard to say without seeing the baby.. You need to use your best judgement. Some parents remove the insert at 2 or 3 months, some use it longer, all depends on the baby size, and whether the baby feels comfortable in it and whether their shoulders look squeezed or not. If you’re not sure you may want to check this with Evenflo, there is no age/weight recommendation for the insert, but they designed it so they will know best 🙂 Their support service is really great and replies fast!
My Baby is 3 months and has almost outgrown this carseat. She is on the last notch. Is there another seat that will work eith the stroller?
Hi Danielle.
Evenflo Pivot Modular works with two infant car seats: SafeMax (the one that it includes) and LiteMax. Both are quite similar, suitable up to 35 pounds and 32 inches. How big is your baby? Have you tried to remove the infant insert?
I’m interested in this travel system but a high priority for me is that the car seat can easily be used in the car baseless (we will be traveling often and in many different cars). I believe you can use the car seat baseless, but do you know how easy it is to install correctly baseless? Any feedback is much appreciated as I couldn’t find this discussed anywhere else.
Hi Lindsey!
Yes, this car seat can be installed without a base, you should definitely read the manual to learn how to do it properly and which belt to use. Depending on how old your car is, you may beed a locking clip. The manual from SafeMax infant car seat is available on Evenflo website: https://www.evenflo.com/on/demandware.static/-/Sites-evenflo-Library/default/dwb961c5fc/Instruction%20Manuals/25701363%20-%20Inst%20SafeMax%20ICS%20with%20SS%20Apr17.pdf
On Evenflo website you can also schedule a free video installation appointment with certified advisor who will help you to install the car seat for the first time, I think it may be very helpful.
I think it’s easy to install the car seat once you’ve done it a few times 🙂 Always make sure the infant car seat is positioned in the right way, the belt is tight enough and the car seat doesn’t wiggle from side to side or back and forth.
Thank you very much for the great reviews!
I would like to know your opinion 🙂
There is UPPABaby Vista for $$$ with all nice options, best of the best. But it is kinda heavy..
And we have this little nice cute Evenflo Pivot for $ with also many nice features, which is really light.
If you were making a choice knowing
– that most likely you will be caring this stroller up to 2-3 floor
– price is not a big deal
– of course you want all the best for your child 🙂
what would you choose?
Thanks in advance for the answer!
Hi Julia, so sorry for late reply!
If the price was not a big deal I would go for Vista (or Nuna Mixx 2019 🙂 these are my two favorites) because of the quality, beautiful design, smoother ride, super easy pushing with one hand and suitability for multiple types of terrain. Yes, it is quite heavy to carry up and down the stairs, and it probably will be annoying if you have to carry it everyday, but I would choose it anyway knowing my baby feels comfy wherever we go.
If I was on a tight budget, and needed the stroller only for short occasional walks on smooth surfaces, then I would go for Pivot.
Hi,
Can the baby car seat be place on top of the stroller to bring out along?
Also can all the cloth be able to remove for washing in both carseat & stroller?
Hi!
Yes, you can attach the car seat to the stroller frame (the main stroller seat is detachable).
Unfortunately, stroller seat fabric is not removable. You can only clean it with wet cloth and mild soap. Car seat has removable seat padding (the middle supporting pillow) and it’s machine washable.
Hi! Is the sandstone color more like a grey-ish color or more like a light tan/beige color? There are so many different pictures and filters that I am unable to tell. Thank you for your help!
Hi! I would say it’s beige, a bit like caffe latte color 🙂
Hi! How old does the baby need to be to remove the extra pad in the car seat? Thanks!
Hi Michela!
Each child grows differently so it’s hard to make any age recommendations. You should remove it when your child is too big for it and no longer comfortable in it (and looks a bit squeezed). Wait until your baby fits in the car seat snuggly without the insert. 🙂 Usually insert is good up to 2-3 months, but it really depends on the child size.
Can this be configured with the toddler seat on top facing you in pram/bassinet mode and the bottom toddler seat facing out? So that you can carry a younger baby facing you and an older/toddler baby facing away and looking forward as you push the stroller?
Hi Jen,
This stroller – Evenflo Pivot Modular is only for one child.
Only the Evenflo Xpand model (my review) can accommodate two kids – make sure you’re choosing the right one! 🙂
Xpand allows you to put the infant car seat on top to keep your newborn baby closer to you, and toddler seat at the bottom – facing in (if you want to recline it) or out. However, in contrast to the single Evenflo Pivot Modular, the Xpand stroller doesn’t offer bassinet mode. Xpand seat can be adjusted to accommodate a baby from around 3 months. For a newborn baby there is only one option – the infant car seat.
Please i Need to know the wheight ok the whole box of the system because i am travelling to buy one
Hi! Do you mean the weight of a stroller and car seat and car seat base? It’s about 38.5 lbs. When it’s packed in a box it’s about 43.5 lbs.
I wonder if the stroller can be fold with the bassinet on. I been looking every rwview and nonone said about it.
Hi Janaliss! Evenflo Pivot doesn’t have actual separate bassinet, it’s just the main seat that converts into bassinet mode (you just recline the seat and backrest all the way down and unclip the buckle under the footrest). You can fold the stroller with the seat attached, but you need to convert the seat back to toddler mode. When it’s in the bassinet mode it won’t lock probably 🙂
Hi. I was wondering if this specific model allows for an attachable stroller board for my preschooler? Thanks in advanced.
Hi Amy! Unfortunately, you can’t attach a board to this stroller.
Do you know if you can buy a bassinet mattress insert to use for the carriage/bassinet mode? I mean to cover up the buckle of the seat when in carriage mode. I just dont know if baby is comfortable being buckled up when laying flat in the bassinet. Most bassinet strollers don’t have a buckle in their bassinet. Would love to know your opinion about this.
Hi Saskia! Standard bassinets, that are separate from the seat, usually don’t have harness. But if the seat is convertible, like on Evenflo Pivot, the harness stays on even in bassinet mode. If you want to use the harness for small baby in a bassinet mode, always keep an eye on your baby to make sure the baby is not slipping down). If you don’t want to use it, you can add a mattress, but Evenflo doesn’t have it in its offer. The seat is about 12″ wide, so you need to find mattress smaller than that. I think it won’t be a problem to find it for example on Amazon and it will be probably $15-$25.
Hi, I have a 7 old week baby and I wish I would have known about this before I bought the stroller I have now. Do you know if the stroller is competable with other car seats so I can buy it and at less use the britex car seat on it?
Hi! Pivot Modular is compatible only with Evenflo SafeMax and LiteMax infant car seats 🙁
What stroller and car seat are you using right now? Maybe I could help you find a different stroller that suits your needs!
I just bought this stroller from someone on Facebook , I’ve looked everywhere and I can not find out a way to take it apart to put the cloth parts in the wash!! Has anyone tried washing or know anyways to wash this stroller? Thank you!
Hi Jen!
Here’s what I found out:
The fabric on Evenflo Pivot stroller isn’t removable for cleaning. You can clean spills and stains on cloth parts with cold water and mild soap and then air dry. Other parts (metal or plastic) you can wipe clean with a soft damp cloth and dry with a soft cloth.
Remember not to use any abrasive cleaners or solvents.
I’m 5 feet tall do you think the double stroller is short enough? It’s always so hard to find a short enough double stroller!
Hi Samantha. Evenflo Pivot Modular is a single stroller. Did you mean the Evenflo Xpand model? If yes, it should be fine for you, the handlebar rotates up and down 🙂 If you want to check other double strollers that would fit you here’s my article: https://www.littlebabygear.com/best-strollers-tall-short-parents
Baby Jogger City Mini GT and Mountain Buggy Duet are short parents friendly too. They also have adjustable handle with wide range of settings.
Hi Zooey,
Thank you for your detailed reviews on all these strollers, it definitely helps a lot especially for the new parents (like me lol) because I was overwhelmed by all kinds of brands and styles of strollers. I now actually have an idea in mind that what type of strollers meet my need which is Evenflo Pivot Xpand, but I am wondering if I purchase the stroller from places like Target or Walmarts, would I still be able to have a technician to help us with the installation? Thank you!
Hi Dorothy! I’m glad that my reviews have been helpful for you. Evenflo offers help with proper installation of the infant car seat – is that what you meant? If yes, it doesn’t matter if you purchase your stroller in Walmart, Target or Amazon 🙂 You can schedule your video support here: https://evenflo.appointlet.com/.
I purchased this stroller and I love it!!!! its easy to put in and out of car and I love that you can easily take off the wheals. I don’t have much room in my trunk so that is very convenient for me. only thing I don’t like is that it doesn’t have a place to hold items like the graco strollers. the cup holder moves around too much, and I am not sure if that’s how all the car seats are or mine is loose but the handle is really wobbly. I will go check out the target one this afternoon.
Do you know if the bassinet while hooked into the stroller is safe for overnight sleep? Considering buying a bassinet, but just thought to myself I wonder if we can use what we already have (we bought the stroller, but baby girl is due in June). I’ve researched, but you seem to have the most detailed review so far. Thanks for your help!
Hi Jamie! I don’t think it’s suitable for overnight sleeping, there are no information if the bassinet was tested for that 🙁 You can use it for naps during the day when you can check on your baby.
Actually I don’t recommend using any bassinet attached to the stroller for overnight sleep 🙂 Only few bassinets were tested and approved for that, for example: UPPAbaby bassinet and Peg Perego bassinet Pop-Up, but only with bassinet stand.
I have researched this stroller for a while (before I knew I was pregnant lol) and it was actually the very first purchase made for the baby. I knew right away I wanted this stroller and I was only 8 weeks pregnant when we got it!
Anywho, my baby isn’t due until early Aug. but I have set it up and played with it a little to see how it works ( i love it). Since then I’ve put plastic bags over all the parts and back into the box to it doesn’t get dusty or dirty for the next 9 months (now only 5) . Can’t wait to use it for my son!
I bought the stroller from wallmart ontario for my baby, he is still 7 months but the wheels are so difficult to move and I really regret buying it, it is not cheap. I don’t like it at all.
Hi Ola!
Have you contacted the seller or the manufacturer? I’m aware the wheels are not perfect and not suitable for tough terrain or bumps, but they should work on flat ground. On what terrain have you tried them? Maybe you received the stroller with defective wheels?
Take care,
Zooey